Everything you might want to ask, answered.
If a question is not here, ask us directly. Free strategy calls are exactly for this.
Getting started
Getting started
How do we start working together?+
Book a free 30-minute strategy call. We ask a handful of questions about your business, current channels, and goals. Within one business day we send a specific proposal with scope, timeline, and price.
What information do you need before the first call?+
Nothing formal. If you have current traffic, spend, and revenue numbers handy we can pressure-test them on the call. If you do not, that is fine too.
How long until we see results?+
Paid channels typically show meaningful lift in the first 30 to 60 days. SEO wins compound from month 3 onwards. Web builds take 6 to 12 weeks depending on scope. Every proposal includes a realistic timeline.
Do you work with startups?+
Yes, if there is real product-market fit or clear signals of it. We are less useful pre-product because there is nothing to market yet.
Pricing and contracts
Pricing and contracts
How much does it cost?+
Monthly retainers start from AED 8,500 for a single channel and go up from there depending on scope. Project work like websites starts from AED 28,000. Full pricing is on our pricing page.
Is there a lock-in?+
No. All retainers are month to month with 30 days notice. We earn the next month by delivering the current one.
Do you take a share of ad spend?+
No. Our fees are transparent and separate from ad spend. You pay platforms directly.
What if the engagement is not working?+
Tell us as early as possible. Most problems can be solved with a candid conversation. If they cannot, our cancellation policy is fair to both sides and detailed on the refund policy page.
How we work
How we work
Who will actually work on our account?+
A senior strategist as lead, plus specialists in the channels you have hired us for. No junior account executive layer between you and the people doing the work.
How often will we hear from you?+
Weekly written reports at minimum. Weekly or biweekly strategy calls depending on retainer tier. A shared Slack or WhatsApp channel for anything urgent.
Do you work in Arabic?+
Yes. Content and paid campaigns can be produced and managed in Arabic and English. We can extend to Russian, Mandarin, and French for specific engagements.
Can you work with our in-house team?+
Often. We work either as a fully-outsourced marketing function or as a senior extension of a small in-house team. Both models work well.
Services and results
Services and results
Do you guarantee specific rankings or revenue outcomes?+
No, and be cautious of any agency that does. We do guarantee a specific level of work, transparent reporting, and honest strategy. Outcomes depend on many factors, some outside anyone’s control.
Can we see case studies?+
Yes. Recent work is on our portfolio and case studies pages, with real metrics and testimonials from named clients.
Which industries do you serve?+
Real estate, hospitality, e-commerce, healthcare, SaaS, and premium D2C brands. If you are outside these, we may still be a fit. Book a call and we will be honest either way.
What if we need a service you do not offer?+
We will tell you and point you to someone we trust. We would rather refer good work out than take on something we cannot do well.
Ready to grow with a senior team?
Free 30-minute strategy call. We audit your channels and share a plan you can act on.