Digi Soft Rank
E-Commerce

Regional Jewellery Brand

PMax plus Standard Shopping restructure that lifted blended ROAS from 2.8x to 6.1x in four months.

Services

Google Ads Management, Performance Max, Google Shopping, Merchant Center

Timeline

4 months, ongoing

Nazir Abbas

Led by

Nazir Abbas

Regional Jewellery Brand

The numbers

6.1x

Blended ROAS

up from 2.8x

+142%

PMax + Shopping revenue

four-month rolling

-38%

Branded Search CAC

once PMax cannibalisation stopped

98%

Merchant Center feed health

active SKUs, from 76%

Overview

A regional jewellery brand selling across UAE, KSA, and Kuwait was running a single Performance Max campaign at default settings alongside branded Search. PMax was cannibalising branded traffic, Shopping had no feed strategy, and blended ROAS had drifted from 4.5x at launch down to 2.8x over 18 months.

The challenge

Where they started

  • !

    Blended ROAS drift from 4.5x to 2.8x over 18 months on a single-PMax setup.

  • !

    PMax cannibalising branded Search traffic without proper negative-keyword layering.

  • !

    Merchant Center feed with weak product titles and missing GTINs on 20 percent of SKUs.

  • !

    No coordination between Standard Shopping and PMax; both bidding on the same SKUs.

Our approach

What we did

01

Merchant Center feed rebuild

Product title rewrite for search-intent match, GTIN completion, image standards enforcement, and promotional feed setup for sale badges and Merchant Promotions.

02

PMax architecture rebuild

Multiple PMax asset groups by product theme (fine jewellery, everyday, gifting), audience signals from customer match lists, and account-level negatives to protect branded Search.

03

Shopping and PMax coordination

Standard Shopping on Priority Bidding = High for top-margin SKUs, with product exclusions in PMax so campaigns never compete on the same SKU.

04

Cross-market coordination

Separate Merchant Center feeds for UAE, KSA, and Kuwait with market-appropriate pricing, shipping, and language. Coordinated cross-market budget allocation weekly.

The PMax audit alone paid for the entire engagement in the first month. Structure fixed things we thought needed more budget.

E-Commerce Director

Regional Jewellery Brand

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